Terms & Conditions


Effective Date:05,11,25

 

Welcome to Yootoys . These Terms & Conditions ("Terms") govern your access to and use of our website located at yootoys.com and the purchase of products from our store.

By accessing this website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use this website.

1. Company Information

This website is operated by:

         Legal Entity Name: CHENGYI CORPORATION LIMITED

         Trading Name / Store Name: Yootoys

         Registration Number:72001355

         Registered Address: RM B3, 19/F TUNG LEE COMM, BLDG 91-97 JERVOIS ST

         Customer Support Email: yootoys@outlook.com

         Customer Support Phone: 18632019880

2. Eligibility to Use the Website

By using this website, you confirm that you are at least the age of majority in your jurisdiction, or that you are using this website under the supervision of a parent or legal guardian where applicable.

3. Products and Orders

We sell collectible toys, figures, plush toys, blind boxes, accessories, and other related merchandise through this website.

All product descriptions, images, prices, availability, and promotions are subject to change at any time without prior notice.

We reserve the right to refuse, limit, or cancel any order at our sole discretion, including where we suspect fraud, unauthorized activity, pricing errors, stock issues, or violations of these Terms.

4. Pricing and Payment

All prices displayed on the website are shown in USA Dollars unless otherwise stated.

By submitting an order, you authorize us and our payment service providers to charge the full order amount, including applicable shipping fees, taxes, duties, or other disclosed charges.

You agree to provide current, complete, and accurate billing, shipping, and payment information for all purchases.

5. Shipping and Delivery

We aim to dispatch orders within the time frame stated on our website or product pages. Delivery timelines are estimates only and may be affected by customs clearance, carrier delays, holidays, force majeure events, or other circumstances beyond our reasonable control.

The customer is responsible for ensuring that the shipping details provided are accurate. We are not responsible for delays, losses, or additional costs caused by incorrect delivery information submitted by the customer.

For more details, please refer to our Shipping and Refund Policy.

6. Refunds, Returns, and Cancellations

Returns, refunds, exchanges, and cancellations are subject to our Refund Policy, which forms part of these Terms.

Please review our Refund Policy before placing an order.

7. Product Disclaimer

Some products sold on this website may be limited-edition items, blind boxes, collectible figures, or packaging variations. Unless otherwise stated, product appearance, packaging, color, and minor manufacturing differences may vary.

Where products are sold as blind boxes or mystery items, the contents are randomized unless expressly stated otherwise.

8. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, icons, images, product descriptions, website layout, and software, is owned by or licensed to us and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, display, publish, transmit, or exploit any content from this website without our prior written consent.

9. Prohibited Use

You agree not to:

         use the website for any unlawful purpose

         interfere with or disrupt the website or its security features

         attempt to gain unauthorized access to our systems or data

         submit false, misleading, or fraudulent information

         use automated tools to scrape, copy, or misuse website content without authorization

10. Limitation of Liability

To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or related to your use of the website or purchase of products from us.

Our total liability for any claim relating to a purchase shall not exceed the amount paid by you for the relevant order, except where otherwise required by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless CHENGYI CORPORATION LIMITED, its affiliates, directors, officers, employees, agents, and service providers from and against any claims, liabilities, damages, losses, and expenses arising out of your breach of these Terms or misuse of the website.

12. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

13. Governing Law

These Terms & Conditions are governed by the laws of the USA.

14. Dispute Resolution

Any dispute arising out of or in connection with these Terms or any order placed through this website shall be subject to the exclusive jurisdiction of the courts of Hong Kong, unless otherwise required by applicable consumer protection law.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time by posting the revised version on this website. The updated Terms will become effective upon posting unless otherwise stated.

16. Contact Us

If you have any questions about these Terms, please contact us at:

         Email: yootoys@outlook.com

         Phone: 18632019880

         Address: RM B3, 19/F TUNG LEE COMM, BLDG 91-97 JERVOIS ST